Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8723
LatestTicket
CreatedAt
8/3/2021 1:37:41 PM
UpdatedAt
11/20/2022 9:09:54 AM
Subject
water query
Description
high water consumption and the current reading 0005.&nbsp;<div>incorrect meter number on the system we have CRTA9048 and the meter number on the picture the consumer showed is SN212053020</div><div><b><u><br></u></b></div><div><b><u>QRC RESPONSE</u></b>: Verification request sent to the billing department to verify meter serving the property and do amendments where need be.</div>
Priority
Disposition
30
ConversationType
3
Parent
Account
7700
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
46
Escalation
EscalationCron
History
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-08-03T13:37:43.127Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
46
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
139856
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8