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CreatedAt
8/3/2021 10:52:24 AM
UpdatedAt
7/9/2022 10:01:57 AM
Subject
REFUSE CHARGE REVERSAL
Description
REQUEST FOR REVERSAL DUE TO NON-COLLECTION BY MUNICIPALITY.<div><br></div><div>QRC RESPONSE: Refuse reversed by the Municipality.<br></div>
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27
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3
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7686
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74
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2
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23
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4
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106
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History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-08-03T10:52:26.818Z"}]
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4
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106
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ResolvedAt
7/9/2022 10:01:56 AM
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15
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15