Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1253
LatestTicket
CreatedAt
2/4/2021 10:21:30 AM
UpdatedAt
2/24/2022 11:08:12 AM
Subject
water query
Description
water query<div><br></div><div>SIX&nbsp; MONTHS POLICY DONE</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1267
OpenedBy
AssignedTo
22
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-04T10:22:02.641Z"},{"op":"R","uid":"22","un":"asandam","dt":"2021-02-04T10:23:48.069Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T11:23:10.974Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T09:07:10.956Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
11
ResolvedAt
2/24/2022 11:08:12 AM
Thread
ResolvedBy
22
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11