Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1251
LatestTicket
CreatedAt: 2/4/2021 10:06:41 AM
UpdatedAt: 3/28/2022 7:10:22 AM
Subject: leak submitted a plumbers letter
Description: leak submitted a plumbers letter<div>Leak CR processed ,<b>Journal Number</b>: [835602]</div><div><br></div><b>RESPONSE QRC</b>: Leak CR, Journal {835602} Authorized.<br><br>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1265
OpenedBy
AssignedTo: 11
Region: 2
Department: 23
QueryType: 77
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"22","un":"asandam","dt":"2021-02-04T10:07:14.248Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T11:21:18.494Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T11:28:46.472Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 230
ResolvedAt: 3/28/2022 7:10:22 AM
Thread
ResolvedBy: 11
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 230