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1249
LatestTicket
CreatedAt
2/4/2021 9:46:17 AM
UpdatedAt
2/24/2022 11:08:12 AM
Subject
water query
Description
<p class="MsoNormal"><span lang="EN-ZA">Query Closed as there is no identifiable query or information provided to assess further.<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The account is affected with stage 3 water restriction tariffs as the current consumption exceeds 21+kl<o:p></o:p></span></p>
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27
ConversationType
3
Parent
Account
1263
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AssignedTo
22
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2
Department
23
QueryType
77
SubQueryType
67
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History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-04T09:46:50.752Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-13T07:30:50.756Z"}]
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Category
1
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113
CreatedBy1
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17
ResolvedAt
2/24/2022 11:08:12 AM
Thread
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22
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HasIvrcall
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17