Details

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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
8653
LatestTicket
CreatedAt
8/2/2021 10:08:11 AM
UpdatedAt
10/23/2022 6:52:03 AM
Subject
water
Description
the is a water leak<div><br></div><div><b><u>QRC RESPONSE:</u></b> There is no report on water works of water leaks, the customer needs to advise on the period queried and on water leak repair. The customer needs to re log the query and attach the invoice, query closed.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7636
OpenedBy
AssignedTo
12
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-02T10:06:34.808Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
10/23/2022 6:52:03 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8