Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8614
LatestTicket
CreatedAt
7/31/2021 5:44:59 AM
UpdatedAt
11/13/2022 11:05:10 AM
Subject
Water query
Description
High consumption<div><br></div><div>QRC RESPONSE: Possible leak. Further investigation to be done.</div><div><br></div><div><b><u>QRC RESPONSE:</u></b> No confirmation of leak repairs done with a receipt/affidavit for plumbing done and no reports on water works side of any repairs done. Query closed, customer needs to lo a new query with more information and check for internal faults.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7598
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"34","un":"mcdonaldm","dt":"2021-07-31T05:46:05.179Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/13/2022 11:05:10 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8