high water for June and July account 2021<div><b><u><br></u></b></div><div><b><u>QRC RESPONSE: </u></b>Consumption billed was affected by punitive tariff for period 2021 and there are no fault reports/ repairs done on water works system. Customer needs to advise if there were any plumbing done 2021 period. Based on assessment consumption had dropped 202112 therefore customer needs to log a new query with more information if there was any internal repairs done. Query resolved.</div>