Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1214
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LatestTicket
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CreatedAt
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2/3/2021 8:22:31 AM
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UpdatedAt
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8/20/2022 11:57:06 AM
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Subject
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6 months policy journal processed.
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Description
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6 months policy journal processed.<br><b>Journal Number113501</b><br/><b>Journal Number</b>: [BJ71113501 ]<br/><b>Journal Amount</b>: [-R30,653.00]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1243
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OpenedBy
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AssignedTo
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13
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"6","un":"lusandad","dt":"2021-02-03T08:19:21.972Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T09:02:34.888Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-13T07:08:10.130Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T08:03:37.730Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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20
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ResolvedAt
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8/20/2022 11:57:02 AM
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Thread
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3