Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1196

LatestTicket

CreatedAt

2/2/2021 8:59:24 AM

UpdatedAt

2/2/2021 9:04:07 AM

Subject

Description

Priority

Disposition

ConversationType

2

Parent

Account

OpenedBy

AssignedTo

Region

Department

QueryType

SubQueryType

Escalation

EscalationCron

History

[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-02-02T08:56:16.153Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-02-02T08:59:42.125Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-02-02T09:00:13.112Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-02-02T09:00:42.803Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-02-02T09:00:52.144Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-02-02T09:00:56.443Z"}]

CreatedBy

UpdatedBy

Category

Subcategory

CreatedBy1

UpdatedBy1

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

26