Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8519
LatestTicket
CreatedAt
7/29/2021 10:49:54 AM
UpdatedAt
11/17/2022 1:34:14 PM
Subject
High Consumption
Description
CURRENT READING - 4151<div><br></div><div>QRC RESPONSE: Possible leak,to call consumer and request to check for leaks,if spotted a leak letter is requested.</div><div><br></div><div><b><u>QRC RESPONSE:</u></b> Customer needs to log a new query if they had any leaks repaired, query closed due to insufficient information.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7514
OpenedBy
AssignedTo
5
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-29T10:49:57.133Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/17/2022 1:34:13 PM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8