Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1140
LatestTicket
CreatedAt
2/1/2021 10:23:29 AM
UpdatedAt
8/21/2021 7:55:53 AM
Subject
interims charged for water
Description
<span style="background-color: rgb(255, 255, 255);">readings updated</span>
Priority
Disposition
27
ConversationType
3
Parent
Account
1209
OpenedBy
AssignedTo
14
Region
2
Department
23
QueryType
1
SubQueryType
47
Escalation
EscalationCron
301
History
[{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-01T10:20:25.060Z"},{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-01T10:21:11.353Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:26:25.010Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-02-02T10:25:36.466Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:55:10.607Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
47
CreatedBy1
UpdatedBy1
ResolvedAt
8/21/2021 7:55:53 AM
Thread
ResolvedBy
14
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12