Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1155
LatestTicket
CreatedAt
2/1/2021 10:14:08 AM
UpdatedAt
3/28/2022 7:25:06 AM
Subject
leak credit
Description
Journal done
Priority
Disposition
27
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-02-01T10:11:00.167Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-02-02T06:24:18.436Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-02-02T08:24:39.380Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-02-02T10:25:15.212Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 7:25:06 AM
Thread
ResolvedBy
17
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14