Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1140
LatestTicket
CreatedAt: 2/1/2021 7:03:27 AM
UpdatedAt: 2/24/2022 10:44:24 AM
Subject: 30 Days Debt
Description: mistake qiery
Priority
Disposition: 4
ConversationType: 5
Parent
Account: 1209
OpenedBy
AssignedTo: 28
Region
Department: 23
QueryType: 87
SubQueryType: 90
Escalation
EscalationCron
History: [{"op":"R","uid":"16","un":"cumilem","dt":"2021-02-01T07:03:29.660Z"},{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-01T10:18:03.088Z"},{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-01T10:19:03.298Z"},{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-01T10:19:21.245Z"},{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-01T10:19:40.519Z"}]
CreatedBy
UpdatedBy
Category: 87
Subcategory: 90
CreatedBy1
UpdatedBy1
ResolvedAt: 2/24/2022 10:44:24 AM
Thread
ResolvedBy: 28
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 28