Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1129
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LatestTicket
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CreatedAt
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2/1/2021 5:51:40 AM
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UpdatedAt
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1/22/2022 4:47:38 PM
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Subject
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REMOVE FROM ACCOUNT 10345008/ADDED ON THIS ACCOUNT
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Description
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REMOVE FROM 10345008 ADDED ON 10422937<div><br></div><div><b><u>QRC Response: </u></b></div><table border="0" cellpadding="0" cellspacing="0" width="319" style="border-collapse:
collapse;width:239pt"><tbody><tr height="40" style="height:30.0pt">
<td height="40" class="xl64" width="319" style="height:30.0pt;width:239pt">No
Refuse collection in cove rock, account adjusted in 202012</td></tr></tbody></table>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1199
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OpenedBy
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AssignedTo
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55
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Region
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2
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Department
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23
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QueryType
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4
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SubQueryType
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58
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Escalation
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EscalationCron
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282
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History
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[{"op":"R","uid":"13","un":"unathig","dt":"2021-02-01T05:48:31.949Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:20:16.145Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T07:47:19.217Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T09:09:59.294Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T09:10:59.176Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-09-08T08:19:49.954Z"}]
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CreatedBy
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UpdatedBy
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Category
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4
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Subcategory
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58
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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1/22/2022 4:47:38 PM
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Thread
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ResolvedBy
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56
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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4