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Campaign
IsOpen
Customer
1128
LatestTicket
CreatedAt
1/30/2021 12:04:06 PM
UpdatedAt
1/22/2022 4:47:38 PM
Subject
incorrect reading
Description
readings up-to-date
Priority
Disposition
27
ConversationType
3
Parent
Account
1198
OpenedBy
AssignedTo
55
Region
2
Department
23
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1
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44
Escalation
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280
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T12:00:59.030Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:19:32.578Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:19:37.644Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:19:52.422Z"}]
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UpdatedBy
Category
1
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44
CreatedBy1
UpdatedBy1
ResolvedAt
1/22/2022 4:47:38 PM
Thread
ResolvedBy
56
WasCreatedByCustomer
HasIvrcall
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12