Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8420
LatestTicket
CreatedAt
7/27/2021 12:22:40 PM
UpdatedAt
4/9/2022 10:27:01 AM
Subject
meter number
Description
Incorrect meter number<div><br></div><div>Journal processed and approved. Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7425
OpenedBy
AssignedTo
5
Region
4
Department
23
QueryType
1
SubQueryType
98
Escalation
EscalationCron
History
[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-27T12:21:07.930Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-15T11:32:49.469Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T06:35:42.591Z"},{"op":"R","uid":"1208","un":"xolar","dt":"2022-04-09T10:23:13.425Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
214
ResolvedAt
4/9/2022 10:27:01 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214