Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer: 1122
LatestTicket
CreatedAt: 1/30/2021 11:32:43 AM
UpdatedAt: 1/22/2022 4:47:38 PM
Subject: ACCOUNT QUERY
Description: ACCOUNT QUERY<div>Journal Done</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1192
OpenedBy
AssignedTo: 55
Region: 4
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 268
History: [{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T11:29:36.305Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:15:07.596Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T06:56:16.300Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-15T06:33:35.805Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 17
ResolvedAt: 1/22/2022 4:47:38 PM
Thread
ResolvedBy: 56
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 17