Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1121

LatestTicket

CreatedAt

1/30/2021 11:28:51 AM

UpdatedAt

1/22/2022 4:47:38 PM

Subject

WATER QUERY

Description

WATER QUERY

Priority

Disposition

27

ConversationType

3

Parent

Account

1191

OpenedBy

AssignedTo

55

Region

4

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

266

History

[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T11:25:44.852Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:14:37.895Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-23T09:21:39.528Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T07:41:02.580Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

13

ResolvedAt

1/22/2022 4:47:38 PM

Thread

ResolvedBy

56

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

13