Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1119

LatestTicket

CreatedAt

1/30/2021 11:20:33 AM

UpdatedAt

3/28/2022 7:23:36 AM

Subject

water query 6 month policy

Description

SIX MONTHS POLICY ADJUSTED<div>JRNL NO: 851279</div><br/><b>Journal Number</b>: [BJ71851279]

Priority

Disposition

24

ConversationType

3

Parent

Account

1190

OpenedBy

AssignedTo

Region

3

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

264

History

[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T11:17:26.511Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:14:13.344Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T07:39:38.810Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-20T11:16:27.880Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

15

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

15