Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1118
LatestTicket
CreatedAt
1/30/2021 11:15:52 AM
UpdatedAt
1/22/2022 4:47:38 PM
Subject
water query
Description
water query plus flag<div>W/Off cleared debt as at 2021/06</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1189
OpenedBy
AssignedTo
55
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
262
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T11:12:45.524Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:13:38.710Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-17T09:32:01.607Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
1/22/2022 4:47:38 PM
Thread
ResolvedBy
56
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3