Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1115
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LatestTicket
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CreatedAt
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1/30/2021 11:03:04 AM
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UpdatedAt
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7/2/2022 12:04:02 PM
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Subject
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water query 6 month policy
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Description
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water query<div><br></div><div>SIX MONTHS POLICY ADJUSTMENT DONE</div><br><b>Journal Number</b>: [10105433]<div><br></div><div><b><u><br></u></b></div><div><b><u>QRC RESPONSE:</u></b> Write offs settled arrear debt. Query Resolved.</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1186
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OpenedBy
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AssignedTo
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55
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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256
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History
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[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T10:59:57.549Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T09:12:27.863Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T09:16:38.574Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-31T07:10:57.731Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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18
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ResolvedAt
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7/2/2022 12:04:02 PM
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Thread
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ResolvedBy
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8
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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8