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IsOpen
Customer
1112
LatestTicket
CreatedAt
1/30/2021 10:43:04 AM
UpdatedAt
1/22/2022 4:47:38 PM
Subject
water query 6 month policy
Description
water query<div><br></div><div>WRITE OFFS</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1183
OpenedBy
AssignedTo
55
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
326
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T10:39:57.214Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T10:47:54.859Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:56:31.060Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:56:57.806Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T12:08:52.647Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
11
ResolvedAt
1/22/2022 4:47:38 PM
Thread
ResolvedBy
56
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11