Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
1111
-
LatestTicket
-
-
CreatedAt
-
1/30/2021 10:38:05 AM
-
UpdatedAt
-
10/27/2021 8:56:51 AM
-
Subject
-
high water consumption
-
Description
-
Six months Policy done<br/><b>Journal Number</b>: [826768]
-
Priority
-
-
Disposition
-
24
-
ConversationType
-
3
-
Parent
-
-
Account
-
1182
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
324
-
History
-
[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T10:35:01.992Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T10:47:17.350Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T09:34:19.218Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:54:40.417Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T08:55:48.907Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
111
-
CreatedBy1
-
-
UpdatedBy1
-
18
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
18