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Conversation
EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Not Set
True
False
Customer
11901
LatestTicket
CreatedAt
6/2/2023 10:34:06 AM
UpdatedAt
6/2/2023 12:10:46 PM
Subject
601 SKY
Description
We are double charged for Unit 601 Skyview. We are charged on this account 10341851 and also on account 10341751 charged on meter number BTRA6480 (which it was replaced with the meter that is attached).
Priority
Disposition
23
ConversationType
3
Parent
Account
31947
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
146929
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
273
Updator
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