Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1110
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LatestTicket
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CreatedAt
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1/30/2021 10:32:32 AM
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UpdatedAt
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7/6/2022 10:34:24 AM
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Subject
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high water consumption
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Description
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consumer submitted a plumbers letter<div><br></div><div>INVESTIGATE </div><br/><b>Journal Number</b>: [710341]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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1181
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OpenedBy
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AssignedTo
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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322
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History
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[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T10:29:25.606Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T10:46:39.300Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-17T09:39:01.094Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-03T06:32:09.906Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-03T08:32:37.868Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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111
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CreatedBy1
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UpdatedBy1
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4
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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4