Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
16286
LatestTicket
CreatedAt
6/1/2023 12:05:15 PM
UpdatedAt
6/1/2023 12:05:18 PM
Subject
no charge
Description
no charge
Priority
Disposition
23
ConversationType
3
Parent
Account
15603
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
93
Subcategory
117
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
660
Updator