Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1109
LatestTicket
CreatedAt
1/30/2021 10:27:40 AM
UpdatedAt
1/22/2022 4:47:38 PM
Subject
6 month policy water query
Description
6 month policy water query<div>debt written off</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1180
OpenedBy
AssignedTo
55
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
320
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-01-30T10:24:33.326Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2021-02-02T10:46:03.223Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-16T10:32:05.024Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
6
ResolvedAt
1/22/2022 4:47:38 PM
Thread
ResolvedBy
56
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6