Details

Conversation


EscalationLevel
LatestCall
1168719
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
49007
LatestTicket
CreatedAt
6/1/2023 9:16:11 AM
UpdatedAt
6/1/2023 9:16:28 AM
Subject
IVR call: statement
Description
Received call for statement for account 10345812 sent message: 43319
Priority
Disposition
8
ConversationType
2
Parent
Account
2828
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator