Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
42817
LatestTicket
CreatedAt
6/1/2023 8:34:55 AM
UpdatedAt
6/1/2023 8:34:58 AM
Subject
Water Account Query
Description
Good day, we received our first BCMM account, our transfer registered in July 2022 - the account only reflects a brought forward balance, kindly provide a breakdown of the account from the date we started being billed to current. Thank you, SM
Priority
Disposition
23
ConversationType
3
Parent
Account
30528
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
3246
Updator