Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
24504
LatestTicket
CreatedAt
5/31/2023 9:48:16 AM
UpdatedAt
5/31/2023 9:48:18 AM
Subject
WATER READING
Description
LAST WATER READING ON ACCOUNT WAS 97 TAKEN ON 5/12/2022 AND I AM BEING OVER CHARGED FOR AN ESTIMATE WATER CONSUMPTION OF 15KL PER MONTH SINCE. THIS PROPERTY HAS A SMART METER YET NO READING IS DONE. CURRENT WATER READING IS 100. I HAVE BEEN OVER CHARGED FOR 43KL OF WATER TO DATE. RECTIFY IMMEDIATELY PLEASE AND REFUND ME ALL OVER CHARGED MONEYS ON THIS ACCOUNT.
Priority
Disposition
23
ConversationType
3
Parent
Account
14810
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
2361
Updator