Good day<div><br></div><div>please find attached plumbers report for the account</div><div><br></div><div>Plumbers letter refers to leak repairs dated January 2019.</div><div>Query was resolved on 14 July 2021 with a leak rebate for the same letter.</div><div>Account is in arrears due to insufficient payment history.</div><div>Explained the above to the B/Bay Office and suggested that they advise the customer to consider applying for the debt incentive scheme </div><div>Query Closed as no other adjustments are due for this letter.</div>