Details

Conversation


EscalationLevel
LatestCall
1166627
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
48757
LatestTicket
CreatedAt
5/30/2023 1:41:52 PM
UpdatedAt
5/30/2023 1:42:07 PM
Subject
IVR call: statement
Description
Received call for statement for account 10443579 sent message: 43104
Priority
Disposition
8
ConversationType
2
Parent
Account
33512
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator