Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
-
-
LatestSms
-
-
LatestEmail
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-
LatestFax
-
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Campaign
-
-
IsOpen
-
-
Customer
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100
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LatestTicket
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CreatedAt
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6/9/2020 10:28:51 AM
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UpdatedAt
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2/24/2022 11:16:33 AM
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Subject
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WATER QUERY
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Description
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HIGH WATER ACCOUNT FOR MOTH 2020
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Priority
-
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Disposition
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4
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ConversationType
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2
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Parent
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-
Account
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116
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OpenedBy
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23
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AssignedTo
-
23
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Region
-
-
Department
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QueryType
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77
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SubQueryType
-
-
Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"23","un":"bevins","dt":"2021-07-23T07:49:36.607Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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77
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Subcategory
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-
CreatedBy1
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UpdatedBy1
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ResolvedAt
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2/24/2022 11:16:33 AM
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Thread
-
-
ResolvedBy
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23
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WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
23
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Updator
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23