Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
30091
LatestTicket
CreatedAt
5/18/2023 11:07:03 AM
UpdatedAt
5/18/2023 11:07:06 AM
Subject
Water query
Description
Water leak May 2023 discovered by plumber due to high water bill Please adjust my account accordingly including previous queries that have not been addressed
Priority
Disposition
23
ConversationType
3
Parent
Account
27764
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
2647
Updator