Details

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EscalationLevel
LatestCall
1154481
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
47376
LatestTicket
CreatedAt
5/17/2023 2:42:19 PM
UpdatedAt
5/17/2023 2:42:38 PM
Subject
IVR call: statement
Description
Received call for statement for account 10409890 sent message: 42150
Priority
Disposition
8
ConversationType
2
Parent
Account
31307
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator