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39898
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CreatedAt
5/15/2023 7:09:21 AM
UpdatedAt
5/15/2023 7:09:23 AM
Subject
Double billing
Description
The interim water charge on my current statement for April of 45kl has already been billed. In the last 3 statements. Meaning I'm being billed twice and credited once. At the end of the day I must still pay 45kl wich was an estimate
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23
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5388
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2
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23
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101
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HasIvrcall
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3102
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