Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1090

LatestTicket

CreatedAt

1/29/2021 7:49:59 AM

UpdatedAt

3/28/2022 7:08:29 AM

Subject

readings to be sent to meter reading to captured

Description

readings to  be sent to meter reading to captured.

Priority

Disposition

27

ConversationType

3

Parent

Account

OpenedBy

AssignedTo

6

Region

2

Department

23

QueryType

1

SubQueryType

51

Escalation

EscalationCron

History

[{"op":"R","uid":"6","un":"lusandad","dt":"2021-01-29T07:50:01.409Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-01-29T11:56:23.291Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-01-29T11:56:53.783Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-02-02T13:39:58.964Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

51

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:08:29 AM

Thread

ResolvedBy

6

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

6