Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
46649
-
LatestTicket
-
-
CreatedAt
-
5/11/2023 8:31:21 AM
-
UpdatedAt
-
5/11/2023 8:31:24 AM
-
Subject
-
High consumption
-
Description
-
2023/04/19 3 5048.000 1.00000 5.000 C <div>2023/03/19 3 5043.000 1.00000 41.000 C 2023/04/21 </div><div>2023/02/19 3 5002.000 1.00000 17.000 C 2023/03/25</div>
-
Priority
-
-
Disposition
-
6
-
ConversationType
-
3
-
Parent
-
-
Account
-
32994
-
OpenedBy
-
89
-
AssignedTo
-
17
-
Region
-
4
-
Department
-
23
-
QueryType
-
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
111
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
187
-
Updator
-