Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8313
LatestTicket
CreatedAt
7/22/2021 1:45:38 PM
UpdatedAt
8/4/2021 10:09:12 AM
Subject
Late termination
Description
Late termination 201508-2021060<br/><b>Journal Number</b>: [528030]
Priority
Disposition
28
ConversationType
3
Parent
Account
7322
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-22T13:45:40.077Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-27T10:50:42.098Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-04T10:07:27.794Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
172