Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
8309
-
LatestTicket
-
-
CreatedAt
-
7/22/2021 1:32:27 PM
-
UpdatedAt
-
7/30/2021 8:36:43 AM
-
Subject
-
-
Description
-
-
Priority
-
-
Disposition
-
-
ConversationType
-
2
-
Parent
-
-
Account
-
7320
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
-
Department
-
-
QueryType
-
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-22T13:32:28.806Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-22T13:34:51.568Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-30T08:36:43.281Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
-
Subcategory
-
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
12