Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1083
LatestTicket
CreatedAt
1/28/2021 11:23:21 AM
UpdatedAt
3/28/2022 6:33:19 AM
Subject
Fire Levy Tariff to be Amended
Description
Allocated to Billing (JM) to assess and amend Fire levy Tariff. Dog Tax to be reversed by QRC<div><b><u><br></u></b></div><div><b><u>RESPONSE FROM QRC</u></b>: Tariff amended accordingly in 202102 and dog tax reversed, 202103 BJ71426867 journal approved.</div><div>Query Resolved</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1164
OpenedBy
AssignedTo
3
Region
2
Department
23
QueryType
3
SubQueryType
53
Escalation
EscalationCron
176
History
[{"op":"R","uid":"3","un":"fareezar","dt":"2021-01-28T11:20:14.567Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-06T09:49:37.355Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-06T09:53:07.459Z"}]
CreatedBy
UpdatedBy
Category
3
Subcategory
53
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 6:33:19 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8