Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1082
LatestTicket
CreatedAt: 1/28/2021 10:53:06 AM
UpdatedAt: 7/21/2021 9:29:54 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1163
OpenedBy
AssignedTo: 15
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"3","un":"fareezar","dt":"2021-01-28T10:49:59.356Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:14:31.808Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:29:53.353Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 9:29:54 AM
Thread
ResolvedBy: 15
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14