Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1081
LatestTicket
CreatedAt
1/28/2021 10:46:07 AM
UpdatedAt
3/28/2022 6:33:19 AM
Subject
Reading Assessment and Meter Change
Description
Allocated to Billing (JM) - readings to be assessed and possible meter changed
Priority
Disposition
27
ConversationType
3
Parent
Account
1162
OpenedBy
AssignedTo
3
Region
2
Department
23
QueryType
1
SubQueryType
66
Escalation
EscalationCron
174
History
[{"op":"R","uid":"3","un":"fareezar","dt":"2021-01-28T10:43:00.492Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-14T08:03:55.834Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:57:06.368Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T07:05:55.173Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T07:06:28.763Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T07:08:25.310Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-28T13:09:42.483Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
13
ResolvedAt
3/28/2022 6:33:19 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13