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LatestCall
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IsOpen
Customer
15476
LatestTicket
CreatedAt
4/28/2023 10:58:52 AM
UpdatedAt
4/28/2023 10:58:55 AM
Subject
overcharged
Description
In Feb you charged me R369.24 for 16kl. In March you charged me R799.46 for 16kl. You did not correct this error on my April statement. Please provide a credit on the account for the difference.
Priority
Disposition
23
ConversationType
3
Parent
Account
14700
OpenedBy
AssignedTo
15
Region
2
Department
23
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Escalation
EscalationCron
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Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
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WasCreatedByCustomer
HasIvrcall
Creator
641
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