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1079
LatestTicket
CreatedAt
1/28/2021 10:25:42 AM
UpdatedAt
3/28/2022 6:33:19 AM
Subject
Water
Description
Account had a high water consumption that needed to be resolved<div><b>Investigate and evaluate six month policy-Period 201805-202011</b></div><div><b><br></b></div><div><b>WATER WRITE OFFS ON ACCOUNT</b></div>
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27
ConversationType
3
Parent
Account
1161
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AssignedTo
3
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4
Department
23
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1
SubQueryType
67
Escalation
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175
History
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UpdatedBy
Category
1
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101
CreatedBy1
UpdatedBy1
11
ResolvedAt
3/28/2022 6:33:19 AM
Thread
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3
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HasIvrcall
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11