Details

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EscalationLevel
LatestCall
1136274
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
45553
LatestTicket
CreatedAt
4/28/2023 10:40:10 AM
UpdatedAt
4/28/2023 10:40:24 AM
Subject
IVR call: statement
Description
Received call for statement for account 20348662 sent message: 41037
Priority
Disposition
8
ConversationType
2
Parent
Account
4183
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator