Details

Conversation


EscalationLevel
LatestCall
1135634
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
45469
LatestTicket
CreatedAt
4/27/2023 1:41:55 PM
UpdatedAt
4/27/2023 1:42:13 PM
Subject
IVR call: statement
Description
Received call for statement for account 10354048 sent message: 40988
Priority
Disposition
8
ConversationType
2
Parent
Account
6199
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator