Details

Conversation


EscalationLevel
LatestCall
1135295
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
45425
LatestTicket
CreatedAt
4/26/2023 4:17:33 PM
UpdatedAt
4/26/2023 4:17:53 PM
Subject
IVR call: statement
Description
Received call for statement for account 10268919 sent message: 40967
Priority
Disposition
8
ConversationType
2
Parent
Account
28230
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator