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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
45304
LatestTicket
CreatedAt
4/26/2023 8:29:41 AM
UpdatedAt
4/26/2023 8:29:44 AM
Subject
water query back charge of 4mths
Description
billing of 22/04/2023 consumer billed for r9923.68 238kl for period of 4mths
Priority
Disposition
6
ConversationType
3
Parent
Account
32682
OpenedBy
25
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
25
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